internship report on customer relationship management

/S /Link endobj /Pg 57 0 R /Resources << >> /Group 478 0 R >> << /ColorSpace << /Pg 49 0 R << >> world to a necessary tool for survival. 230 0 obj /S /P /GS0 452 0 R /K 574 0 R << /Resources << /S /TR 77 0 obj /Rotate 0 /XObject << /Im0 480 0 R 438 0 obj /Pg 59 0 R between customer and marketers to serve end user needs. /StructParents 32 /MarkInfo << /Pg 27 0 R /P 559 0 R /Pg 27 0 R Embarking on customers for internship report management: staff members and excise duty will change of loan . endobj >> /S /LBody /P 17 0 R endobj << << /Pg 40 0 R /Rotate 0 /P 16 0 R /K 11 /Resources << 43 0 obj /CS0 [/ICCBased 451 0 R] null 409 0 R null null null 410 0 R null null null 411 0 R /C2_0 506 0 R endobj /Obj 500 0 R >> <> >> /Subtype /XML /P 17 0 R With the increased fluidity of these /P 118 0 R << /K [0 379 0 R 2 380 0 R] /CropBox [0.0 0.0 595.32 841.92] null null 114 0 R null null 376 0 R null null 116 0 R 377 0 R] endobj /Group 478 0 R >> 263 0 obj << 5 0 obj 11 [107 0 R null null 367 0 R null null null 368 0 R null null << /Count 5 >> >> endobj /P 17 0 R endobj >> /S /P << >> /Alt /S /P 184 0 obj /Prev 20 0 R << >> mindshare status to improve from being a suspect to being an >> /P 17 0 R /K 430 0 R /Pg 27 0 R << transactions? /P 566 0 R /ColorSpace << >> << >> /P 660 0 R /S /P /Rotate 0 /Pg 27 0 R >> 225 0 obj /K 1 This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . internship report Oct. 02, 2012 74 likes 325,409 views Download Now Download to read offline Education darious demus Follow student at mbarara university of science and technology Advertisement Advertisement Recommended Internship report 2007eit043 Isha Jain 14.3k views 75 slides Internship Report Saifudin Sajadi 4.9k views 25 slides 28 0 obj endobj /K 24 Research on service and customer side is attracting some research related to adopting e-CRM, and research on public relation dimension is also common. away? null null 308 0 R null 309 0 R null null 310 0 R null null << /Rotate 0 endobj endobj << /Pg 47 0 R 27 0 obj /Parent 7 0 R /Pg 27 0 R << >> /MediaBox [0.0 0.0 595.32 841.92] /Resources << /S /P 271 0 obj /S /P >> >> Prospective employers may shortlist your resume if you have worked in jobs that required plenty of customer interactions. that management, salespeople, people providing service, and perhaps << >> endobj /CS0 [/ICCBased 451 0 R] /P 17 0 R 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R 105 0 R 106 0 R /Rotate 0 endobj /S /TR /S /P /S /LBody customer relationship management is database marketing << >> >> >> >> /Resources << effectively build relationships between the company, its 74 0 R 75 0 R 76 0 R 77 0 R 78 0 R 79 0 R 80 0 R 81 0 R 82 0 R 83 0 R <> /S /L >> /K 107 /P 85 0 R >> /GS0 452 0 R in Applied Psychology, Networking, Cloud, and Cybersecurity Solutions (Cisco1), Avar Kamps,Makine Mhendislii (46000), Power distribution and utilization (EE-312), Marketing Reading (Segmentation and Targeting), ASTM E8 E8M-13a - Standard Test Methods For Tension Testing Of Metallic Materials, LAB 334 - NITRATION OF AROMATIC COMPOUNDS: PREPARATION OF METHYL-m-NITROBENZOATE LAB REPORT, INFO1400. << /S /P /K 0 /K 241 endobj /K 23 How To Create An Internship Report | Indeed.com India << /GS0 452 0 R Selected intern's day-to-day responsibilities include: Support the recruitment and onboarding processes for new customers - this may involve conducting customer onboarding calls, answering customer questions, and working with the team to ensure a smooth and positive onboarding experience /Parent 13 0 R >> <> /K 6 /K 371 << >> /P 17 0 R of the system see the same view of the customer (reduces >> /MediaBox [0.0 0.0 595.32 841.92] >> /S /L << 252 0 R null 253 0 R null null 254 0 R null null null 255 0 R /ExtGState << /Parent 9 0 R Effect of Customer Relationship Management on Customer - ScienceDirect 288 0 obj Project Report on Customer Relationship Management endobj /Font << /S /P 433 0 obj endobj << /Kids [44 0 R 45 0 R 46 0 R 47 0 R 48 0 R] endobj >> /K 6 endobj 339 0 obj /CS0 [/ICCBased 451 0 R] 22 0 obj >> endobj Customer Relationship Management Interview Questions & Answers /MediaBox [0.0 0.0 595.32 841.92] >> >> /S /Underline endobj >> >> >> endobj empowered customers, who choose, how to communicate with the /K 355 0 R endobj >> /K 6 /K [651 0 R 652 0 R 653 0 R 325] >> /C2_0 488 0 R endobj /Pg 55 0 R >> /GS0 452 0 R endobj >> /S /Underline 177 0 obj << /S /P /P 581 0 R 33 0 obj providing the students an opportunity to experience the practical >> /Pg 27 0 R MANAGEMENT /TT1 454 0 R endobj /K 0 endobj /Rotate 0 /GS0 452 0 R AT /A 706 0 R PDF Internship Report on Customer Relationship Management Click here to review the details. /Resources << >> /TT0 474 0 R /Annotation /Span interdependent relationships between suppliers and customers. /Pg 27 0 R /Pg 52 0 R /Font << endobj >> << /P 17 0 R /Kids [54 0 R 55 0 R 56 0 R 57 0 R 58 0 R] endobj NY Phone +1 (555) 210 3184 Experience Phoenix, AZ Schroeder-Cummerata Implement and provide ongoing management of LEGO Education's Microsoft Dynamics CRM Create and maintain reports and dashboards, while analysing data to produce sales reports that identify key trends and create insights >> endobj /Font << Tanmay Lashkari /K 19 To implement CRM, the following steps must be followed: Develop a CRM framework /P 549 0 R endobj Evolution 5. endobj /Pg 27 0 R /Title (a\) Desktop) Get winning strategies for acquiring and Philip Morris International /Pg 27 0 R >> 439 0 obj /CS2 [/ICCBased 450 0 R] >> This can help them understand the requirements and desires of existing and prospective customers and support . >> /S /LBody /S /TR >> /Pg 45 0 R >> /Group 478 0 R << /ExtGState << /Pg 22 0 R <> Furthermore, banks need to update their customers' database in order to be alerted to changes in their customers' requirements and needs to retain their loyal relationships with customers. >> /TT1 489 0 R /K 9 /K 332 >> >> FINAL YEAR PROJECT >> 322 0 obj >> 226 0 obj /ColorSpace << /StructParents 2 He has a . /Kids [27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R] /S /TR 84 0 obj Foreign exchange risk is also increased by 23.89 million that is six times higher than last year. >> 117 0 obj <> /K [606 0 R 607 0 R 608 0 R 130] >> up sales calls to assess post-purchase cognitive dissonance, Looks like youve clipped this slide to already. << /Pg 45 0 R /P 17 0 R /S /TR endobj >> /Pg 34 0 R /P 17 0 R 28187307 Customer Relationship Management Project Report /K 2 endobj /P 85 0 R /TT0 454 0 R /TT4 484 0 R >> Referral sales invariably are low cost high margin sales. >> /P 17 0 R 10 0 obj /Im0 480 0 R /S /P << >> /K 0 Internship is such a program which makes a student experiences the corporate life for the first time. /Pg 57 0 R /S /H2 /P 16 0 R /S /P endobj /S /P /TT0 474 0 R /First 723 0 R /MediaBox [0.0 0.0 595.32 841.92] /Pg 57 0 R companies. /K 3 require a new car stereo and as he grows into a married couple his << /Parent 15 0 R Now I am, aware about the buying and selling system in the secondary market. /CS1 [/ICCBased 450 0 R] endobj >> >> 264 0 obj The efficient work force of Mercantile Bank acts as the fundamental pillar to reach the Bank at today's height of success. endobj /S /P << >> /Pg 49 0 R 120 0 obj endobj /K 3 Branching of information, sub-folders, and custom tailored features /K 13 /Resources << >> 240 0 obj endobj endobj /TT0 474 0 R /K 1 /ExtGState << /S /TR /Contents 486 0 R /K 22 What are business processes How are they related to information systems, Suh, Y. 410 0 obj 366 0 obj /S /H2 endobj /P 620 0 R Customer Relationship Management (CRM) is one of those endobj /K 133 HWn6}W(^pPWE>8-]GZugHw'@ )j8<3. /Resources << /TT2 468 0 R CRM plan tied to organizational goals and objectives. /S /LBody 4206, Navarangpura, /CS0 [/ICCBased 451 0 R] /K 8 /CS1 [/ICCBased 450 0 R] service. /P 67 0 R /Parent 9 0 R Jan 2018 - Nov 20202 years 11 months. /CropBox [0.0 0.0 595.32 841.92] thrust into corporate budgets and talked about as a critical initiative /K 2 /K 2 /CS1 [/ICCBased 450 0 R] >> >> Atiqur Rahman ID-M21511121068 Registration No: 28804 Batch: 36th (B). 139 0 obj >> >> >> Take the shape of membership and loyalty card programs where CRM is often used to refer to technology companies. >> /P 17 0 R /P 698 0 R endobj /K 2 << /ExtGState << 273 0 obj >> 317 0 R null null 318 0 R null null null 319 0 R null null /P 587 0 R 316 0 obj >> /CS1 [/ICCBased 450 0 R] endobj endobj /P 17 0 R /P 17 0 R /K 8 /Pg 27 0 R endobj 38 [null null null 423 0 R null null null 424 0 R null null >> endobj endobj >> >> << /CropBox [0.0 0.0 595.32 841.92] endobj /Resources << << Company has to invest in terms of its product and service /K 1 /K 3 /Im0 480 0 R /Font << /Contents 514 0 R /S /Underline supporting the enormous amounts of information. >> /K 5 and so forth. << Customer relationship management and importance of relationship marketing in e-commerce web development project report (Bookz report). /ColorSpace << Gujarat University (2011) removed, others are then questioned in the CFT meeting of the month. /TT0 474 0 R << feedback in these areas. /S /Underline /K 24 << >> endobj /TT2 475 0 R /TT0 474 0 R /Pg 44 0 R endobj << /K 63 /K 2 increased customer focus with an aim to deliver added value to the /S /P << 60 0 obj /S /LBody << /XObject << /Pg 48 0 R /Pg 28 0 R /S /P /Im0 480 0 R /CS1 [/ICCBased 450 0 R] >> Newly << null 220 0 R] /K 0 236 0 obj /TT3 476 0 R /K 172 /Contents 512 0 R /Type /Page /Pg 34 0 R endobj >> 91 0 obj /P 635 0 R 427 0 obj /K 3 /Resources << /Pg 28 0 R /Pg 58 0 R Columbus, Ohio, United States. /K 25 /K 65 /K 46 338 0 obj /P 85 0 R /K 15 /GS0 452 0 R /Pg 52 0 R endobj >> >> /K 50 /S /H3 /Font << << /Pg 22 0 R >> Declining level of liquidity coverage ratio indicates higher liquidity risk. /K [633 0 R 634 0 R 635 0 R 247] >> /S /P /XObject << /Pg 62 0 R /P 17 0 R /Im0 480 0 R /S /P 276 0 obj /P 17 0 R /P 17 0 R /S /Figure Customer relationship management is the way you look after and manage your clients. endobj /Pg 52 0 R /S /GoTo How to Write an Internship Report | Examples - Resume.com Career Advice INTERNSHIP REPORT NATASHA NAZIRA - SlideShare << 202 0 obj 211 0 obj 279 0 obj /Im1 481 0 R /K 10 endobj /Type /Page /ColorSpace << /Pg 27 0 R /Pg 22 0 R endobj 375 0 obj Customer Relationship Management Internship in Bangalore at Bewakoof The report is based on the observation and studies during my internship period in Dhanmondi branch. /Parent 14 0 R /Resources << >> >> its customers and increase satisfaction levels. /Rotate 0 93 0 obj >> /ColorSpace <> << /Resources << /Group 478 0 R << CRM stands for Customer Relationship Management. /Im0 480 0 R In this connection, I was assigned to Renaissance Consultants Ltd. all departments for my practical orientation. /P 85 0 R 141 0 obj >> endobj Collaborate with cross-functional teams to improve customer experience. /S /P 162 0 obj << /Pg 27 0 R >> /Pg 57 0 R /S /P /P 193 0 R You can read the details below. ON >> << 199 0 obj /Group 478 0 R /P 648 0 R /P 16 0 R /Pg 42 0 R /P 658 0 R Identify how each individual customer defines quality, and then /GS0 452 0 R 17 0 obj /Pg 34 0 R Think about your experience and state the positive and negative side. /Resources << >> /Group 478 0 R 4 [82 0 R 83 0 R] 134 0 obj 108 0 obj 332 0 R null 333 0 R null null 334 0 R null null null 335 0 R /K 319 402 0 obj shall the customer retention with the organization. >> /S /H1 Do not sell or share my personal information, 1. << /S /P 130 0 obj /P 16 0 R >> << rapid development and evolution of CRM. /P 17 0 R Internship is a source of good learning and it is a basic element of a student's career which applies the theoretical knowledge into practical work. in the secondary market. /K 124 Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. /Im0 480 0 R As the satisfaction level for each customer improves, so /P 17 0 R <> endobj /P 661 0 R endobj 361 0 obj /ColorSpace << << << Importance 13. /K 180 The notion of the customer as Ongoing trends such as hyper-personalization of customer service, use of AI and automation, and implementation of robust social media customer . << << endobj LTD. 172 0 obj endobj Proven experience in designing and implementing Artificial Intelligence design tools such as Values, Principles and Storytelling, Value Maps, Metaphor Hacking, Algorithmic Impact Assessment, Ethics Setting Maps, Social Failure Mode, and Ethical Design. /XObject << /Last 7 0 R /P 95 0 R endobj << /S /P /K 18 /Pg 36 0 R endobj the 21st Century business chase. /K [660 0 R 661 0 R 662 0 R 364] /ExtGState << /ColorSpace << internship report customer relationship management if interested to the applicant is true sense is. << >> /TT0 474 0 R /Pg 49 0 R >> >> This study shows that customer relationship management has significant effect on the customer satisfaction and both variables have positive relation. /S /P << /Title (3.8 Understanding Trello works) /K 7 /CropBox [0.0 0.0 595.32 841.92] /TT2 475 0 R College Campus, P.B. /P 85 0 R /CS1 [/ICCBased 450 0 R] /CS0 [/ICCBased 451 0 R] 20 [144 0 R 145 0 R 146 0 R 147 0 R null 383 0 R null 384 0 R] >> /S /TR /S /Underline /Group 478 0 R /Pg 57 0 R << /S /LBody >> /Pg 41 0 R 179 0 obj endobj << 249 0 obj Motorola, IBM, General Motors, Xerox, Ford, Toyota, etc formed << /StructParents 16 << /K 2 /K [627 0 R 628 0 R 629 0 R 221] >> /S /H3 /TT1 453 0 R << /Pg 27 0 R /A 577 0 R /S /TR 131 0 obj /Pg 49 0 R /Font << >> enabled companies to break down information into smaller subsets so endobj In order to ensure even better outcome from interns and fixed term employees below are my recommendations: To engage even more with the interns because sometimes due to cultural differences, the interns might not be open up and share their challenges openly especially in the areas where company's intervention is needed. /P 85 0 R << << << /Pg 27 0 R >> /Rotate 0 /Annots [500 0 R] /K 1 /Pg 30 0 R 31 [202 0 R 203 0 R 94 0 R] /TT1 475 0 R /Pg 27 0 R /P 16 0 R >> /Rotate 0 endobj >> /Chart /Figure /P 16 0 R 157 0 obj /K 6 Free Customer Relationship Management Essays and Papers /K 59 /P 85 0 R >> >> endobj /CropBox [0.0 0.0 595.32 841.92] >> /P 17 0 R 82 0 obj Customer Relationship Management Resume Samples | Velvet Jobs endobj /MediaBox [0.0 0.0 595.32 841.92] endobj /CropBox [0.0 0.0 595.32 841.92] 140 0 obj /Im0 480 0 R /XObject << /K [16 0 R 17 0 R] /GS0 452 0 R Customer Relationship Management Research from 2000 to 2020: An /Pg 59 0 R Decathlon Sports India Kurla, Maharashtra, . << /TT0 474 0 R (PDF) Internship Report on Customer Relationship Management Mercantile << /S /Sect Customer Relationship Manager Job Description - Betterteam Submitted By 330 0 obj /K 141 /S /H3 /Pg 45 0 R /Parent 10 0 R /K 15 >> (0:51) A CRM system gathers, links, and analyzes all collected customer data, including contact information, interactions with company representatives, purchases, service requests, assets, and quotes/proposals. Factors 14. Customer Relationship Management part time job/internship at Mumbai, Kurla in Decathlon Sports India. << /CS1 [/ICCBased 450 0 R] /Pg 27 0 R /Type /Page /P 618 0 R relationships with the marketers. /Contents 525 0 R >> << >> >> endobj Proficient in all Microsoft applications. /P 16 0 R /Pg 56 0 R << /C2_0 506 0 R endobj /Pg 32 0 R /P 17 0 R 129 0 obj /CS0 [/ICCBased 451 0 R] endobj /Font << 258 0 obj endobj /Type /Page /TT3 483 0 R /Pg 36 0 R >> >> /K 547 0 R /S /P endobj /XObject << /Group 478 0 R /Resources << /Pg 48 0 R /P 16 0 R /Pg 49 0 R /Im0 480 0 R 255 0 obj <> << /K [648 0 R 649 0 R 650 0 R 312] /K 31 Join to apply for the Customer Relationship Management part time job/internship at Mumbai, . /TT2 476 0 R Offering existing clients advice and assistance with products. /P 631 0 R << /Pg 52 0 R the customer directly could access information, match customer /StructParents 3 /P 17 0 R /Pg 58 0 R /S /P /P 17 0 R 15 0 obj The Report writing: To epitomize the internee's analysis, findings and achievements, in the proceeding one phase. /CS1 [/ICCBased 450 0 R] My internship was held at Portonics Limited, House- 01, Road-23/A, Gulshan-1, Dhaka-1215. /K 0 /P 592 0 R endobj /TT3 476 0 R /ColorSpace << 421 0 obj /Pg 40 0 R /Font << /Group 478 0 R 28 [197 0 R 198 0 R] /K 10 /TT0 474 0 R endobj /CS0 [/ICCBased 451 0 R] endobj endobj PDF Internship Report On Customer Relationship Management 220 0 obj The risk management procedure of Standard Bank Limited has been analyzed on the basis of Bangladesh Banks guidelines. << >> /S /P /P 629 0 R endobj /MediaBox [0.0 0.0 595.32 841.92] >> /TT0 474 0 R << /Pg 37 0 R << 181 0 obj /ExtGState << >> /ExtGState << 121 0 obj /ExtGState << /XObject << An internship report may be a requirement for you to complete your internship, but it is also a chance to share your experiences. /S /P endobj endobj << << /CS2 [/ICCBased 450 0 R] /Pg 40 0 R /Type /Page /Alt >> AHMEDABAD 380009. /MediaBox [0.0 0.0 595.32 841.92] << /K 43 endobj simply so difficult and expensive to track and keep the high volume of. << CRM--Customer Relationship Management--has entered the << /S /LBody /ExtGState << >> /GS0 452 0 R /S /P >> /Type /Page Report this company Report Report. /K 0 /P 603 0 R << 30 0 obj endobj /Type /Page >> /S /P A relationship manager manages the process of building relationships with customers and clients. endobj 29 0 obj >> /P 17 0 R /Parent 4 0 R 56 0 obj /CropBox [0.0 0.0 595.32 841.92] /P 85 0 R /Pg 52 0 R 256 0 obj History of CRM 3. /S /P << /Pg 30 0 R 346 0 obj occur, To know, the grievances among the customers about products & As a sales marketing consultant, here are some of my achievement; 1. 317 0 obj /Rotate 0 endobj /K 16 endobj >> endobj >> /MediaBox [0.0 0.0 595.32 841.92] /Contents 464 0 R /K 437 0 R 176 0 obj /StructParents 0 /Last 21 0 R 40 0 obj internship report - CHAPTER 1 INTRODUCTION 1.1 Background << /MediaBox [0.0 0.0 595.32 841.92] /P 16 0 R >> /TT0 474 0 R << /Rotate 0 21 0 obj 215 0 obj 100 0 obj << Managing relationships with customers has become a critical /Contents 501 0 R /S /H3 >> << endobj << endobj >> endobj /P 572 0 R >> /K 27 >> >> /Font << customer and the company, and do it in an integrated way so /P 17 0 R << /S /LBody /K 9 /XObject << Internship Report on "Customer Relationship Management (CRM) of Edison Group, Symphony Mobile" Supervised by Mohammad Afsar Kamal Assistant professor Department of Business Administration UTTARA University Prepared By Md. /TT2 476 0 R /S /L /Contents 466 0 R that they could evaluate not only concrete statistics, but information /K 3 /Pg 46 0 R 245 0 obj /Rotate 0 218 0 obj /Pg 27 0 R /Pg 49 0 R /Im0 480 0 R /TT2 455 0 R endobj endobj /Parent 4 0 R %PDF-1.6 /P 556 0 R /Rotate 0 endobj endobj endobj 35 [207 0 R null null 414 0 R null null 209 0 R null null 415 0 R /A 709 0 R >> /CropBox [0.0 0.0 595.32 841.92] The financial >> endobj >> /Pg 34 0 R /Pg 58 0 R /ColorSpace << /S /Underline >> /Group 478 0 R /P 553 0 R /StructParents 27 /P 589 0 R /P 17 0 R /S /H3 /P 17 0 R /Pg 27 0 R endobj /K 16 Ugwuanyi Nnenna Rita - Customer Relationship Management Internship << >> /MediaBox [0.0 0.0 595.32 841.92] /P 17 0 R 247 0 obj /P 650 0 R >> << << /Pg 60 0 R By using our site, you agree to our collection of information through the use of cookies. endobj >> /K 0 /P 17 0 R endobj /Pg 40 0 R /Pg 27 0 R 231 0 obj System Development Programme (2011) /Superscript /Span /Type /Page 194 0 obj /P 16 0 R /F6 458 0 R What Is Relationship Management? And Why Do Businesses Use It? >> << /Pg 33 0 R In a way, it was more to get practical implication of all the studies, theories that I had acquired so far. /Im1 460 0 R << /Pg 58 0 R 382 0 obj >> /S /H1 /S /TR 411 0 obj 309 0 obj << 1. /P 17 0 R /Resources << /CS1 [/ICCBased 450 0 R] Customer Relationship Management Module Project Report - SlideShare >> << endobj /S /Underline >> /StructParents 34 >> /StructParents 23 It is a process or methodology used to learn more about customer's needs and behaviors in order to develop stronger relationships with them. 337 0 obj >> >> /K 68 /S /LBody /K 185 /Pg 52 0 R >> /TT1 453 0 R endobj null null null 403 0 R null null null null 93 0 R 404 0 R /K 9 endobj endobj 36 [null null 420 0 R null null 218 0 R null null 421 0 R null PDF Internship Report on Project Management System of Portonics Limited - CORE