WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. After firstly being admitted with a cellulitis infection in my left leg The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. 1 April 2021. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. nhs.uk WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. With his familys legacy gift, this vision will become a reality, said Peace. there are some services which we cant rate, while some might be under appeal from the provider. I was looked after from the time I arrived until the time I left by very compassionate members of the team. Staff we spoke with did not realise this. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. Most staff were complimentary and shared examples of how they were supported by their managers and teams. 3136/3139) Vikki Thompson, AMU (ext. Video messages to our community from our Physicians and our Staff. The nurse was very friendly and instantly put her at ease whilst performing an ECG, she then went straight to X-ray and was called through within moments, again, kind, caring and thoroughly dignified experience. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. They knew how to support patients experiencing mental ill health and those who lacked the capacity to make decisions about their care. Who has Care Opinion told about this story? I then come down with a pneumonia on my chest. You can register to join the FutureNHS Collaboration Platform workspacehere. The trust took immediate steps to put this right. Patient Experience Team. Staff were not always using clinical judgement alongside NEWS scoring criteria. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. It has developed as an independent organisation, and is now contracted to provide its services by Dudley Health Authority. These conditions related to the management of patients at risk of deterioration and the arrangements for assessing and triaging patients. Inadequate WebWhat companies run services between Dudley, England and Russells Hall Hospital, England? This was particularly evident in the category of adult majors. We remained concerned about how quickly and appropriately staff were responding to patients with serious and deteriorating conditions. If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. WebRussells Hall Hospital Ground floor, west wing, Russells Hall Hospital (01384) 456111 (ext. Medical secretaries: Bev/Ruth (ext. Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. The trust MUST ensure all service users are safeguarded and protected from abuse and improper treatment. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a As a not-for-profit foundation, we rely on the generosity of our donors to help further our mission to enhance the quality of life for those served by Russell Medical. So many thanks to All the staff on A2, best wishes take care and stay safe. [Very happy with 'Treatment'] B65 8DA, In AMU operates closely with ED and admits medical patients 24 hours a day, seven days a week. Requires improvement These were staff who may not fully understand the hospital processes and systems to keep patients safe.The staff we spoke with could not always locate clinical presentation information or history of the patients that could result in poor quality and unsafe care and treatment. The diagnostics service was not up to date with the most recent ionising radiation regulations. I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. We attended the emergency department (ED), the Immediate Medical Assessment Area (IMAA) and the A2 ward (a short stay ward). Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. Ben and Luannes extraordinary act of generosity reflects a caring family who are great supporters of Alexander City, the Lake Martin area, and the medical community in Alabama. The level of care I was given not only by the day surgery unit but neuclear imaging and theatre staff was outstanding. How could this website work better for you? There are regular AMU follow up clinics (Hot Clinics) done by acute medicine registrars to follow up if you need a further urgent review after discharge. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Report review titled Amazing birth experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. All the best and take care. Each report covers findings for one service across multiple locations, an inspection looking at part of the service. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. I'm OK with analytics cookies. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. I have a very long way to go but they made me feel that I'm worthy to be better, so thank you. The trust has responded well to the Keogh review in 2013. We saw a trust that was a considerable way along its improvement journey and saw many areas of strong development. WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to You may be admitted to AMU if your expected length of stay is 48-72 hours. Inspection Report published 6 December 2011 for Russells Hall Hospital - PDF - (opens in new window), Published Russells Hall Hospital Published Bus operators. 2654/1783). Following your discharge home, an electronic discharge summary will be sent to your GP giving details of investigations and treatment on the unit, with details of medication changes, medications on discharge and any recommendations for follow up and referrals. Keep 999 and A&E free for serious and life-threatening conditions. Tickets cost 3 and the journey takes 5 min. Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well the service is performing well and meeting our expectations. psychotherapist for the kindness they showed me. We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them. The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. - we'll pass your stories to the people in health and social care who can make a difference. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. That review identified concerns regarding: Before the inspection conducted in March 2014, the Trust was identified in CQCs intelligent monitoring system as a priority band 4 Trust. Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. Patient Experience Team. The kindness and support of the people working in the maternity ward were so appreciated at such a scary time. We provide healthcare in hospital and the community. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. This review has been completed in response to the trust confirming that they were now compliant with this standard. Russell Medical has been accredited by The Joint Commission since 1959. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. We spoke with 22 members of staff of various roles and grades. Your staff could not have been more professional or efficient. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. Staff were really lovely. ", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published The trust MUST ensure that all systems and processes in place to identify and manage patients with deterioration effectively are followed. Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. People could not always access services when they needed. If you need admission to AMU or RAB for ongoing treatment from ED or AEC, the consultant-led AMU team will initiate a further management plan for you. 2023 BBC. We will publish a report when our review is complete. It added they were well away from patient areas of the hospital and its own strict control measures were in place, applying to all contractors. Russell Medical and our physicians are committed to providing the highest standards of patient care and customer service. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. One person said, "I have had good treatment, I couldn't ask for better. We did not speak to people as part of this follow up review. We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care West Bromwich, 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published ), Provide SDEC services at least 12 hours a day, 7 days a week, Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. AEC is part of the Same Day Emergency Care (SDEC). The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. financial benefits and cost savings for hospitals, and often for patients too. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. 15 March 2011, In Front the bottom of our hearts to all of the staff in all those departmentsTHANK YOU!! Weve put some small files called cookies on your device to make our site work. They suggested I phoned 111. Your information helps us decide when, where and what to inspect. Staff were still not always using clinical judgement alongside NEWS scoring criteria. Staff also told us that the environment was unsafe and that they were concerned about the safety of patients. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. Any other browser may experience partial or no support. All the best and take care. review titled Amazing staff can't thank them all enough! Out NHS is amazing all staff were professional and amazing. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there. The ED sees approximately 97,000 patients per annum. Browser Support Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. 8 June 2012. Read about our approach to external linking. Russian minister laughed at for Ukraine war claims. The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. We spoke with 44 people who were using the service or their relatives. Between October and December 2010, 507 surveys had been completed. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. NX West Midlands operates a bus from Dudley Cemetery to Russells Hall Hospital every 10 minutes. Published The Acute Medical Unit at Russells Hall Hospital, in Dudley, will treat seriously unwell patients and help to reduce winter pressures on health services. We are dedicated to foster the fullest sense of what it means to be a [], Alexander City The Gateway to Lake Martin Tucked into the southernmost foothills of the Appalachians and surrounded by lakes, parklands and a National Forest, Alexander City is the kind of town that fills residents [], Who We Are: Established in 1988, Russell Medical Foundation is the philanthropic resource for Russell Medical. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, All the best and take care. I would recommend you, thankyou again. I'm so glad we've chosen Russells Hall as our hospital to give birth in. The donation will also pay for a new center, the Benjamin Russell Center for Advanced Care, to provide geriatric health care, specialty care and more. After being discharged yesterday I had spent a month in your care All the best and take care. DY1 2HQ, Posted via DY1 2HQ, Posted via "This includes maintaining a Covid-secure workplace for our colleagues as well as following government guidance regarding the use of hand sanitiser, PPE, social distancing and other measures. Who has Care Opinion told about this story? In fact, we're the only hospital in Broward We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. Staff were unable to describe what fit to sit meant or any criteria for this assessment. You canread more about our cookies before you choose. I felt really listened too when I was at my worst and feeling hopeless. Mitie said the letter had focussed on its risk assessments, which did not cover clinical areas, and these had been updated as required, by 23 April. the service is performing badly and we've taken enforcement action against the provider of the service. Departments did not always have effective systems for identifying risks. "We are working closely with HSE in relation to this matter.". VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. The hospital is south-west of the town centre on the A410 1 road, which connects to the Kingswinford area of the borough. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. For the latest COVID-19 information from the Alabama Department of Public Health, call 211. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. These clinics provide patients with the opportunity to be reviewed by a senior doctor. AEC is open from 8am 10pm (last booking at 7pm), and GPs or other healthcare professionals can refer you directly to the unit. A stroke or minor stroke is treated as a medical emergency and what should happen is for an ambulance to be called to bring the patient directly to our Accident and Emergency Department. It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. Please be assured that your kind comments have been shared with the team and senior management who will be pleased to hear of them. We are carrying out a review of quality at Russells Hall Hospital. People told us that they were given choices about meals and drinks so that they received things they liked. DY8 4HZ, In Follow BBC West Midlands on Facebook, Twitter and Instagram. There was a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. Our rating of well led was requires improvement overall. We spoke with staff on A2 ward and the IMAA who described the teams as stressed and not coping as a result of the high number of agency staff. I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. Click here for the news and events happening at Russell Medical. Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. We are continuing to monitor progress against these. 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical One staff member said, "I am proud to be working for this trust.". We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. This meant that shortfalls were identified so that improvements could be made. You can search by name or top speciality. Patient Experience Team. we have taken enforcement action. "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. ADVERTISEMENT: Services or products are not endorsed by the Trust. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. We have 11 permanent physician associates and one rotational physician associate in our department. People told us that they were happy with the care that they had received at the hospital. or call us on 0845 113 0012, Response from Diamond also services this route every 20 minutes. Also thank you to the lovely staff of russells hall A&E. I could not fault staff, very professional, and polite, a credit to your hospital. The department is working hard to achieve targets laid out in reforming emergency care as follows: The department also sees approximately 6,000 patients per year in follow-up clinics. Caring for your child and their burn injury, Shoulder injury soft tissue and fracture, 98% of patients to be seen, treated and discharged within four hours, Ambulance turnaround times have been improved dramatically, Ground floor, west wing, Russells Hall Hospital. The BBC is not responsible for the content of external sites. the ability for patients to be assessed, diagnosed and start treatment on the same day, improving patient experience and reducing hospital admissions, avoiding unplanned and longer than necessary stays in hospitals, resulting in lower risk of infections and de-conditioning for patients. Whilst I was in the consulting room the receptionist went over to my husband and asked, rather rudelywhere has she gone Not a very positive experience when you are feeling at your most vulnerable because you feel ill. I'd also like to thank the cleaning staff lady who alerted a nurse for me when I couldn't reach the emergency button because my son was in a comfortable position where was just about able to breathe. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. There's no need for the service to take further action. The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. All rights reserved. Not all managers had the right skills and abilities to run services providing high-quality sustainable care. The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. Arrangements were in place for the safe handling of medicines. By choosing well, you will help to reduce the burden on essential emergency services. would be relayed to the hospital and to just tell the staff when I got there I had been referred by them. They told us that this had led to a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. We found that people's complaints and comments were taken seriously and escalated when appropriate. a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. Patient Experience Team. 30 July 2013, We found that people received care that met their needs.