Good The height of the step(s) is/are between the recommended 15cm and 18cm. There are seven wards at Lancaster Road Hospital: (i) Bek - learning disability (adults) assessment, treatment and rehabilitation services (ii) Farnham - adult inpatient services, male (iii) Harland - low secure forensic long term treatment ward for male adults with a learning disability (iv) Langley - low secure forensic rehabilitation ward for It would certainly improve the ward if the management were more visible and able to help out when the ward is short staffed or struggling due to incidents etc. Wall mounted grab rails are available for the toilet. From the North take the Guildford and Godalming Bypass/A3. Hale Road. History. The height of the reception counter is high (110cm+). Pass the American Fork Specialty Clinic and InstaCare as you head east following the Endoscopy signs. The following link is for South Western Railway services. There is a low section of the counter (76cm or below) available. The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm. Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area. There are doors in corridors which have to be opened manually. Summary This is an inpatient unit. there are some services which we cant rate, while some might be under appeal from the provider. We provide admission for persons in the South West Surrey district who are in need of short stay inpatient individual assessment, treatment and rehabilitation. There is a small lip on the threshold of the entrance, with a height of 1.5cm or below. This is not meant as a negative review as I do believe the regular staff are trying their hardest. There is not a list of floor services available within the lift. The main door(s) open(s) away from you (push). No rating/under appeal/rating suspended There is not a list of floor services available within the lift. the service isn't performing as well as it should and we have told the service how it must improve. [3] The Royal Surrey County Hospital moved to its current site in Egerton Road in Guildford in 1979. Farnham Road Hospital - Farnham Road Entrance. We are sorry that your experience was not as positive as we would have liked it to be. KT22 7AD, In The following link is for Southern Railway. NB: Map points may not be 100% accurate and are for general reference only. Sasha Forster was detained under the Mental Health Act (MHA) but on leave from Guildford's Farnham Road Hospital, a mental health hospital run by Surrey and Borders Partnership NHS Foundation . The external controls for the lift are within 90cm - 110cm from the floor. the service is performing well and meeting our expectations. We use cookies on this site to enhance your user experience, To view the web page described above click here (opens in new tab). Turn east from North County Blvd (1100 East) on to 90 North. The depth of the step(s) is/are between the recommended 30cm and 45cm. Ash Vale Health Centre - Wharf Road, Ash Vale, Surrey, GU12 5BA - 01483 540256. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. The dimensions of the lift are 119cm x 145cm (3ft 11in x 4ft 9in). We accept referrals from Community Mental Health Services, psychiatrists, GPs, psychiatric liaison nurses at Royal Surrey County Hospital, community psychiatric nurses and Surrey and Borders ward managers if urgent. GU9 9QL. The towel dispenser cannot be reached from seated on the toilet. The reception area/desk is clearly visible from the entrance. Farnham Road Hospital (Mental Health Unit) Farnham Road, Guildford, Surrey, GU2 7LX 0300 555 5222 Provided and run by: Surrey and Borders Partnership NHS Foundation Trust Overview Latest inspection summary All inspection reports and timeline Registration details Map and contact details Get alerts when we inspect The width of the accessible toilet door is 75cm (2ft 6in). Summary This is a rehabilitation service property. The dimensions of the Blue Badge parking bay(s) are 230cm x 470cm (7ft 7in x 15ft 5in). review titled Great People, poor management. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. I have PTSD and this place actually is in one of those boxes now and has made it worse. There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people. the service is performing badly and we've taken enforcement action against the provider of the service. Read about our approach to external linking. i-access,Laurel House, Farnham Road Hospital, Farnham Road, Guildford, GU2 7LX From the South head East on the Farnham Rd/A31 and keep to right, the Hospital will be on the right . More. I was only at this hospital for less than 3 days held in a 136 suite. Copyright 2023 AccessAble. The floors which are accessible by this lift are LG, 2. Visit website. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. There is not a low section of the counter (76cm or below) available. Latest inspection summary. We help people who use drugs or alcohol either problematically or dependently and those who may need opiate substitution therapy for opiate dependency. Visited Inpatient mental health services on March 2021, Report review titled Great People, poor management. Menu There is a ramp/slope to access this area/service. The main building is a Grade II listed building. The lift does not have a visual floor indicator. The contrast between the internal door and wall is poor. Language interpreters can be provided on request. The distance between the furthest Blue Badge bay and Laurel House is 38m. Thank you for your feedback. The following link is for South Western Railway services. Water bowls for assistance dogs are available. the service is performing badly and we've taken enforcement action against the provider of the service. See our concept designs for the exterior of the new hospital and how it fits with. Guildford Railway Station, Guildford is 381 meters away, 6 min walk. the service is performing well and meeting our expectations. as unsuitable, review titled Receptionist went above and beyond Thank you kindly, review titled Appalling hospital ward Mulberry, review titled Not enough nurses and no visible management on the ward. There is a lot of agency HCAs which makes it difficult to develop any trust as the regular nurses are rarely free for conversation. This information is for the entrance located in front of the building. The wash basin is not placed higher than 74cm (2ft 5in). Its obvious that all of the regular staff try their best with the resources they have. Only a small handful are nice and have some interest. Helping people live the healthiest lives possible . There is not a shelf within the accessible toilet. We do this in partnership with WDP, a specialist national non-profit organisation. Address Farnham Road Guildford Surrey GU2 7LX Get directions (opens in Google Maps) Phone 0300 5555 222 Online Visit Hospital website Find another hospital Care Quality Commission inspection rating The Care Quality Commission (CQC) is the independent regulator of health and social care in England. For more information about what these symbols mean, view our Accessibility Symbols Guide. Surrey Police said . Go straight over the roundabout at the top of the B3013 Fleet Road. The width of the door opening is 85cm (2ft 9in). The nearest stations to Farnham Road Hospital are: Farnham Road Hospital, Guildford is 110 meters away, 3 min walk. Handrails are provided in some corridors. the service isn't performing as well as it should and we have told the service how it must improve. Designed by Edward Lower with advice from Florence Nightingale. The handrail(s) is/are on both sides going up the step(s). Staff are trained to use the hearing system. No rating/under appeal/rating suspended It is managed by Surrey and Borders Partnership NHS Foundation Trust. The platform lift accesses a small level change. The furthest Blue Badge bay is 44m (48yd 4in) from the main entrance of the main hospital building. The internal controls for the lift are within 90cm - 120cm from the floor. Farnham. The car park consists of an open air, tarmac surfaced with some Blue Badge bays. Follow BBC South East on Facebook, on Twitter, and on Instagram. There's no need for the service to take further action. Staff didnt make any particular effort to communicate with me at all and this made the experience a lot scarier. 40 Degreez - Dogflud Way, Farnham, Surrey, GU9 7UT - 01483 450256. We use cookies on this site to enhance your user experience, Parking (Lower Car Park - Blue Badge and Staff), Consultation / Treatment Room (Family Visiting), Consultation / Treatment Room (Assessment Office), Level Change (Link between Main Hospital and Farnham Road entrance), Other Floors (Internal Link between Main Hospital and Farnham Road entrance), Lift (Platform-Internal Link between Main Hospital and Farnham Road entrance), To view the web page described above click here (opens in new tab), Farnham Road Hospital Farnham Road Entrance link (new tab) - click here. There is not a door release button when exiting. The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request. The toilet roll holder is placed higher than 100cm (3ft 3in). The toilet roll holder can be reached from seated on the toilet. There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities. The ramp/slope is located in front of the entrance. The new hospital has 60 acute psychiatric beds The first hospital built in Surrey in more than 90 years, which specialises in the treatment of patients with mental health issues, has opened.. Surrey and Borders Partnership NHS Foundation Trust. Associate Director, Adult Inpatient Services: Claire Clifford I think it could of been made more bearable if staff had of appeared more friendly and approachable. The colour contrast between the external lift controls and the control plate is good. Community & mental health inspection reports for Farnham Road Hospital (Mental Health Unit) can be found at Surrey and Borders Partnership NHS Foundation Trust. It is managed by Surrey and Borders Partnership NHS Foundation Trust. There is a wheelchair to borrow to aid transferring around the building. Alternatively, you can take a bus from East Croydon to Guildford, Farnham Road Hospital via Kingston, Cromwell Road Bus Station, and Friary Bus Station in around 2h 48m. There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read. There is a dropdown rail on the transfer side. the service isn't performing as well as it should and we have told the service how it must improve. The waiting room / area does not have background music playing. Click here to view a map of the North West satellite clinics. The wash basin is not placed higher than 74cm (2ft 5in). Leatherhead, Take a left onto Farnham Rd/A31 and the hospital will be on the right. Registration details. The nearest Train station is in Guildford. The car park does not have a height restriction barrier. The nearest toilet is located to the main hospital entrance. Disposal facilities are available in the cubicle. To view other access guides that are related to this one please use the links below. Let's make care better together. Good All inspection reports and timeline. There is step free access to the reception point. to the reviews on this page says it all really. I was late as I got lost and I had, I was only at this hospital for less than 3 days held in a 136 suite. The height of the toilet seat above floor level is 46cm (1ft 6in). Inside the venue, there is level access to the shared toilet(s). Read about our approach to external linking. As you face the toilet the wall-mounted grab rails are on both sides. RG45 7EG. As you face the toilet pan the transfer space is on the left. A member of staff trained in BSL skills is not normally on duty. The lift does not have an audible announcer. The cheapest way to get from Farnham to Royal Surrey County Hospital costs only 3, and the quickest way takes just 12 mins. [1], The foundation stone for the hospital was laid at a site donated by the Earl of Onslow in Farnham Road in Guildford in 1863. NB: Map points may not be 100% accurate and are for general reference only. Leatherhead, Please contact the service directly if you require directions. SMS texting for people who are deaf or hard of hearing: 07717 989 024. Farnham Road Hospital (Mental Health Unit) in Guildford is a Hospitals - Mental health/capacity specialising in the provision of services relating to assessment or medical treatment for persons detained under the 1983 act, caring for adults over 65 yrs, caring for adults under 65 yrs, caring for people whose rights are restricted under the . Senior Matron: Sima Magama Stagecoach South Email on the right to withdraw consent, can be found in the website's privacy policy. Suspended ratings are being reviewed by us and will be published soon. There is not a mirror to aid reversing out of the lift. There is step free access throughout the majority of the building. The dimensions of the Blue Badge parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in). Please contact the service directly if you require directions. This accessible toilet is located to the right of the main entrance. Win two tickets to see Broadway smash hit Kinky Boots at Haslemere Hall! The width of the accessible toilet door is 87cm (2ft 10in). Farnham Road Hospital is a mental health hospital in Guildford, Surrey. A 14-year-old girl is in a critical condition in hospital after she was hit by a car in Surrey. Free 2 hours. Magnolia Ward, The dimensions of the lift are 150cm x 246cm (4ft 11in x 8ft 1in). Guildford Park Avenue, Guildford Park is 444 meters away, 7 min walk. There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read. The reception point is approximately 4m (4yd 1ft) from the main entrance. Mirrors are not placed at a lower level or at an angle for ease of use. Handrails are at the recommended height (90cm-100cm). The car park is located in front of the main entrance. Send your story ideas to southeasttoday@bbc.co.uk. There is/are 5 Blue Badge parking bay(s) within the car park. For more information, visit the CQC website. Get Directions. Find out about the disabled access at this site and plan your visit in advance. Water bowls for assistance dogs are available. KT16 0QA, In We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Farnham Road, Farnham Road, Guildford, Surrey, GU2 7LX Most people told us that they were satisfied with the care and treatment provided. United Kingdom, Ward Manager: Sadan Gurung Handrails do extend horizontally beyond the first and last steps. A 14-year-old girl is in a critical condition in hospital after she was hit by a car in Surrey. Farnham Road Hospital , Farnham Road, Guildford , Surrey , GU2 7LX 0300 555 5222 Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? The nearest Bus stop is on Farnham Road in front of the Hospital about 230 feet away. The step(s) is/are located to the right of the main entrance. The lift does not have a visual floor indicator. We found that people were not always supported by enough staff who were suitably qualified and skilled. GU2 7LX Click here to view a map of the East satellite clinics. Any other browser may experience partial or no support. In 1887, to celebrate Queen Victoria's Golden Jubilee, a public fund was started with the aim of building a hospital, and the site for Southend's first hospital was bought for 350 (in Warrior Square, near to Southend High Street).Built at a cost of 1,287 4s 6d, Southend Victoria Hospital was opened in May 1888. Continue onto The Crossways, then onto The Drive. Visited Inpatient mental health services on October 2022, Report review titled Receptionist went above and beyond Thank you kindly as unsuitable, by Anonymous - Posted on 27 September 2022. There is sufficient space to write or sign documents on the low section of the counter. Detailed information, also [4], Surrey and Borders Partnership NHS Foundation Trust, "Royal Surrey County Hospital, Guildford", "Royal Surrey celebrates its 150th birthday", "Demolition begins for old Farnham Road Hospital building", https://en.wikipedia.org/w/index.php?title=Farnham_Road_Hospital&oldid=1084437122, This page was last edited on 24 April 2022, at 13:48. [2] Im coming out no better than I went in, the staff need more empathy and compassion instead of judging the patients , Visited Community mental health services on September 2021, Report review titled Appalling hospital ward Mulberry as unsuitable. There is not a road to cross between the car park and the entrance. The girl was struck by a Ford Focus while walking on Folly Hill in Farnham just before 18:10 GMT on . 0300 555 5222. 12 January 2012, In There is level access to this accessible toilet. The reception point is located to the left of the main corridor. Crowthorne, The lateral transfer space is 163cm (5ft 4in). Click here for Access Able information. Chertsey, The height of the towel dispenser is 136cm (4ft 6in). The contrast between the wall-mounted grab rail(s) and wall is good. There is good colour contrast between the walls and floor in all areas. The towel dispenser is placed higher than 100cm (3ft 3in). The external controls for the lift are within 90cm - 110cm from the floor. There is pictorial signage on or near the toilet door. There is a push button alarm in this cubicle. The shared toilet(s) is/are approximately 6m (6yd 1ft) from the main entrance. the service is performing badly and we've taken enforcement action against the provider of the service. For more information about what these symbols mean, view our Accessibility Symbols Guide. There is not a car park for public use within 200m (approx). Handrails do cover the flight of stairs throughout its length. The height of the reception counter is high (110cm+). The floors which are accessible by stairs are 1, 2, 3, 4. Please contact our Patient Advice and Liaison Service (PALS) who can look into this further for you: rxx.palsandcomplaintssabp@nhs.net / 01372 216202. by Anonymous - Posted on 10 November 2021. The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in). The car park is to the rear of the Farnham Road building. From Camberley/Farnborough. The route from the car park to the entrance is accessible to a wheelchair user with assistance. Any other browser may experience partial or no support. Requires improvement We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. We are really concerned to hear about this. As you face the toilet pan the transfer space is on the left. Exit the road and turn left onto Wilderness Rd, then turn right to stay on Wilderness Rd. This acute care hospital has 452 doctors in total, including: American Fork Hospital is rated 4.56 out of 5 by 9 patients, and has 8 written reviews. The lower rank staff here, NHS, agency, and bank do their Very Best but they obviously lack basic Support from the faceless middle management. Assistance may be required because there is / are slopes/ramps. I am no better then I was then before I went in and it was a complete waste of time because Im still doing what I went in there for. Take the A325 Farnham Road, turning right at Heath End traffic lights onto the A287 Odiham/Basingstoke Road. The height of the toilet roll holder is 64cm (2ft 1in). People can refer themselves by telephone, by email or in person. The reception area/desk is clearly visible from the entrance. Map and contact details. Lift doors do contrast visually with lift lobby walls. The 2 staff I met on the ward breifly were also very kind and helpful. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding There is/are 4 Blue Badge parking bay(s) within the car park. Guildford Station, Guildford is 429 meters away, 7 min walk. By clicking any link on this page you are giving your consent for us to set cookies. This accessible toilet is located to the right of the main entrance, through a set of double doors and along the corridor. There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities. Accessible toilet facilities are available. Farnham Road, Signs indicating the location of this lift are clearly visible from the entrance. The colour contrast between the external lift controls and the control plate is good. Browser Support There is pictorial signage on or near the toilet door. the service is performing badly and we've taken enforcement action against the provider of the service. This isnt the way to treat people who are vulnerable through no fault of their own. The dimensions of the lift are 92cm x 126cm (3ft x 4ft 2in). There is good colour contrast between the walls and floor in all areas. The lift is approximately 9m (9yd 2ft) from the main entrance. 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Farnham Hospital: 0300 614 5000 Farnham Hospital, Hale Road, Farnham GU9 9QL Bentley Ward - 0300 613 8010 Bourne Ward - 0300 613 8025 Hale Ward - 0300 613 8021 Runfold Ward - 0300 613 8015 Heathlands Intermediate Care Unit: 0300 614 5000 Crossfell, Bracknell, Berkshire RG12 7RX Main reception: 0300 614 3931 Nurse in charge: 07887 292673 St Helier Hospital in shocking state of disrepair, Epsom College headteacher and daughter died of shotgun blasts, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. Tel: 01372 216666. There is / are 1 consultation / treatment room(s) available. The internal controls for the lift are within 90cm - 120cm from the floor. The ramp/slope is located to the left of the main entrance. The shared toilets that were surveyed are located to the left of the main entrance. The lighting levels at the reception point are varied. i-access is a drug and alcohol service run in partnership with WDP that offers advice, information and support to people in Surrey who want help with problematic drug and/or alcohol use. The reception counter is not placed in front of a background which is patterned. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. The entrance door(s) does not/do not contrast visually with its immediate surroundings. Overview. . Please contact the service directly if you require directions. The soap dispenser can be reached from seated on the toilet. Matron:Anne Sayed, Mental Health Crisis Helpline: 0800 915 4644, SMS texting for people with speech or hearing difficulties: 07717 989 024, Next Generation Text Service App or Textphone users (www.ngts.org.uk): 18001 0800 915 4644. Let's make care better together. By Christmas, with eight beds and two cots, it had treated 61 patients . 0300 555 5222, Provided and run by: Inadequate Clear signs indicating the facilities on each floor of the building are provided on landings. The towel dispenser cannot be reached from seated on the toilet. We really appreciate you taking time to share your experience and we will use this feedback to work towards increasing the visibility of our senior teams on the wards. Farnham Road Hospital is a mental health hospital in Guildford, Surrey. I just think that maybe SABP should rethink job roles and work out ways to engage more frequently with patients. The toilet is not for the sole use of disabled people. view a map of the North West satellite clinics. The girl was struck by a Ford Focus while walking on Folly Hill in Farnham just before 18:10 GMT on Wednesday, Surrey Police said. Farnham Road Hospital, Look at what worked at other hospitals and learn from each other. Foundation stone laid 3rd July 1863, opened 27th April 1866 with Neo-Georgian porch added in early C20. There is step free access throughout the building via lift(s).