NW6 7HU. If you are in private rented accommodation, If you are only allowed one bedroom, then you will receive the lower. Find out more about how you can receive a Pension Credit estimate, and how to apply. W12 8HA. To apply for housing benefit and council tax reduction you need to register for My Account. The council must tell you their decision in writing. Discretionary housing payments, Ukrainian payment applications and My Account council tax and benefits will not be available from 5pm on Friday to 9am on Monday due to system maintenance, The housing advice team provide information on all housing issues. This is called a change of circumstance. Here you can find a useful A-Z on asylum and immigration issues. London Get free and confidential legal advice in England and Wales if youre eligible for legal aid. Our team comes out to meet with rough sleepers on early morning or late night shifts and go on to work with them and partner agencies to help people away from the streets and destitution. We also provide money management (financial capability) training sessions and these can be available to groups in Ealing on request (email to Sue Carr at susancarr@hillingdoncab.org.uk ). 2 Elderly Day Centres, Al-Muntada Newspaper, Social and Cultural Activities. Your new tenancy agreement specifies your rights and sets out details of the rent and any other charges, how often they will increase, and how much notice you must get of any change. Behaving reasonably (eg dont be an anti-social neighbour); Trying to discuss any dispute with your neighbourhood to see if it can be resolved amicably; Contact the Local Authority for details of mediation schemes in the area; This depends on what is included in the agreement. The advisors offer relevant and accurate advice and information designed to empower clients, enabling them to make informed choices about the issues they have presented. Drop in: Tuesday and Thursday 5:00pm and Saturday 9:00am, Tags: Arabic, Free Advice, Local, SQM, W5, 309 Lillie Road, If you are receiving housing benefit or housing costs within universal credit but are still having difficulty meeting your rent payments, you may. Appointments: Monday to Thursday 11:00am to 4:00pm, Tags: Arabic, Free Advice, Local, Somali, UB2, 66 King Street, Further information can be obtained from the Local Authority or Age Concern (. In the case of the bedroom tax you may be trying to tackle the problem by looking for a move or take on a lodger. The Right to Acquire gives registered social landlords tenants a statutory right to purchase their home with the benefit of a discount, generally between 9,000 and 16,000, depending on the local authority area. Discretionary housing payments, Ukrainian payment applications and My Account council tax and benefits will not be available from 5pm on Friday to 9am on Monday due to system maintenance. Specialist legal help in family, housing and immigration work. A DHP cannot be used to: A DCTD is a discount that is applied to your council tax account and reduces your council tax liability; this ismade at the council's discretion in cases where it considers that extra help with council tax liability is needed. W6 0QU, Open Monday to Friday 10:00am to 1:00pm and 2:00pm to 5:00pm, Telephone Advice: Monday to Wednesday 10:00am to 1:00pm and 2:00pm to 5:00pm, Drop in: Tuesday 5:00pm to 7:00pm (Immigration only), 238 - 246 King Street, Willesden, London W14 0FE. However, your home cannot be repossessed until: your mortgage lender has obtained a Court Order to repossess the property; and, the Court has issued a Court Bailiff with a warrant to evict you. You must have spent at least two years as a public sector tenant to qualify for the scheme. Tallo Information Centre is a One Stop Shop community advice centre on South Acton Estate. Willesden, London Acton, London UB2 5AL. London We have helped thousands of people, from finding them a place to sleep to suggesting how to handle mortgage arrears. are working enough to be entitled to Working Tax Credit (or the Universal Credit equivalent). Your uploaded files need to be clearly readable. I am in arrears with my rent. ealing discretionary housing payment contact number. Help with council tax- there is a separate discretionary council tax discountto help with council tax liability. You can email the Customer Service Centre. It is administered by the Local Authority and there will be an assessment of both the need for the adaptation and your income. Many of our cases involve saving peoples homes. W5 4QP. ealing discretionary housing payment contact numbermid bass speaker box design. This could be a reduced rent for a few months whilst you get back on your feet, or they could allow you a rent break on the condition you were to pay it back. Office hours: Monday to Friday, 9am-5pm Behaving reasonably (eg dont be an anti-social neighbour); Trying to discuss any dispute with your neighbourhood to see if it can be resolved amicably; Contact the Local Authority for details of mediation schemes in the area; This depends on what is included in the agreement. Income Support or Jobseekers Allowance) and tax credits you could get, and find out about claiming specific benefits. Opening times: Monday to Friday 9am 5pm, Discretionary Housing Payments (DHP) or Discretionary Council Tax Discounts (DCTD), www.direct.gov.uk/en/Dl1/Directories/UsefulContactsByCategory/Governmentcitizensandrightscontacts/DG_195356, www.direct.gov.uk/en/Dl1/Directories/DG_10011165, www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/Disabledpeople/DG_10012442, www.thepensionservice.gov.uk/pensioncredit, nationalcareersservice.direct.gov.uk/aboutus/contactus/Pages/default.aspx, www.uwl.ac.uk/students/support_for_students/One_Stop_Shop.jsp. Similarly, if you have a vulnerable person in your household you can discuss with the managing agent on whether the repair is necessary. If you think your landlord is acting unfairly, or you feel you are being harassed or illegally evicted, you should seek legal advice. Complaints about disrepair and lack of amenities in rented accommodation are investigated by property regulation. Open Monday to Friday 10:00am to 1:00pm and 2:00pm to 6:00pm, Drop in: General advice Monday, Wednesday, Thursday, Friday 5:00pm 3, St Marys Road, Women and Girls Networks Ascent Advice Service provides free and confidential information, advice and support to women and girls affected by domestic and/or sexual violence and abuse. We provide free advice in Immigration, Welfare Benefits and Housing. Our Capitalise money advice service is available to all new debt clients (provided our allocation has not been exceeded). Community Legal Advice will ask you questions about your problem and find out what help you need. This is a new project and website. There are also two generic numbers if case officers are already dealing with a call. ealing discretionary housing payment contact numberealing discretionary housing payment contact number ealing discretionary housing payment contact number Menu zabitat home depot. Ealing Customer Services, Perceval House, 14-16 Uxbridge Road, Ealing W5 2HL If you have the Right to Buy with the council you will still have the right to buy your home after the transfer. Aiming to ensure that women are recognised as a group with specific housing needs and provides good quality homes and services in which women can achieve their chosen quality of life. are receiving ESA with the support component (or the Universal Credit equivalent). EEAC is an independent charity offering information and advice to people from Eastern Europe living or working in Greater London. The Advice team will provide you with immediate information about your options and about staying safe. Advice and assistance on legal issues. Make an inquiry using our online housing form. You should look at your income and your outgoings, and try to come to an agreement with your lender on the arrears. A council stock transfer means that you change from being a secure tenant of the council to an assured tenant of a registered social landlord. W5 2HL. Email: homeownership@ealing.gov.uk, Home ownership (service charge and major works payment enquiries) The government plans to lift the eviction ban from 31st May 2021. A full CAB advice service for LGBT clients in West London. If the arrears are due to recent welfare reforms ie the benefit cap or bedroom tax or another issue you may be able to claim Discretionary housing payments. The amount you are paid for various benefits depends on the number of children you have. You can get advice on the agreement from a housing adviser. To improve your chances you should explain your position. You will be asked a number of questions about your finances to see if you are eligible for legal aid. My home is in disrepair but and afraid to report it in case I am evicted. Email: homeownership@ealing.gov.uk, Home ownership (general leasehold enquiries and right to buy) If you are homeless and in priority need, the council should try and provide you with emergency accommodation until they have made a decision on your homelessness application. Assured tenants enjoy the protection from eviction ie a landlord must go through the correct procedure. If you have the Right to Buy with the council you will still have the right to buy your home after the transfer. Police Station attendance and representations. You can lose out if you delay. It has handy tips on how to deal with situations and very useful standards letter and documents you can download. Call your local housing hub on 020 8825 5387 to find out about: If you cannot pay the rent you owe in full, we can look at affordable repayments. You either sue. Contact. I have rent arrears and have received a notice to quit from my landlord. As well as offering childcare from 6 months to 5 years, we have a family support team that can deal with all family related issues and offer advocacy to parents when dealing with local services. ealing discretionary housing payment contact number. You should then discuss the rent arrears with your landlord, and try to come to an agreement about repayment with them. If you need help, apply now. Your first step should be to discuss the mortgage arrears with your bank, building society or other lender. We are always looking to improve it. Discretionary Housing Payment What is it? For information and advice on child benefit rates, how to claim and how payments are made. Acton, London It is administered by the Local Authority and there will be an assessment of both the need for the adaptation and your income. Appointments: Monday to Friday 9:00am to 4:00pm, Tags: Arabic, Armenian, Free Advice, National, SQM, 270-272 High Road, a rent deposit or rent in advance (but in the vast majority of cases not for moves in to housing association properties) removal costs. Appointments: Monday to Friday 9:30am to 6:00pm, Drop in: Monday to Friday 9:30am to 6:00pm, Tags: Local, NW6, Paid Advice, Polish, Tamil, 47-49 Green Lane, Hayes, Middlesex Tags: Local, Paid Advice, Punjabi, Urdu, W13, 54 High Street, Wednesdays 12 to 2pm at Emmaus House Day Centre, 1 Berrymead Gardens, Acton W3 8AA, Thursdays 2pm to 4pm (2nd and 4th of the month) at Ealing DAIS, 3-4 Featherstone Terrace, Southall UB2 5AL, Fridays 1:30pm to 3pm at The Crypt at St Johns Church, Mattock Lane, West Ealing W13 9LA, 21 Avenue Road, Email: london.rap@odpm.gsi.gov.uk, tenancy, leasehold and sheltered housing services, Apply for housing benefit and council tax support. W3 6NE. Discretionary housing payments, Ukrainian payment applications and My Account council tax and benefits will not be available from 5pm on Friday to 9am on Monday due to system maintenance, Anti-socialbehaviour If you are getting behind with your rent, its important to act quickly to avoid the risk of being evicted. We provide professionally trained community mediators who can assist residents to communicate and resolve disputes. If you own your home and you receive means-tested JSA, means-tested ESA, Income Support or Pension Credit, you may be entitled to help with mortgage payments as part of the payment. If you meet certain conditions, you may be directed to apply for Universal Credit (see below) instead of Housing Benefit (as well as the passporting benefits listed above). All payments. However as most tenancies are assured short hold fixed tenancies, a ground for possession can be that the tenancy's fixed period has expired. Ealing, London Acton, London Change of address: If you are already getting housing benefit and/or council tax reduction and you are moving home within Ealing you do not need to make a new claim. This could be a reduced rent for a few months whilst you get back on your feet, or they could allow you a rent break on the condition you were to pay it back. Greenford Contact us ; In your language . Report on the Energy Inquiry - Volume 3. We are one of the countrys leading bankruptcy defence lawyers with a heavy emphasis on litigation. If you cannot pay the full amount you should try to pay some of the rent arrears back regularly. ealinglawcentre.org.uk. Apply for housing benefit and council tax reduction, report this as a change in your circumstances, Calculation of housing benefit and council tax reduction, Discretionary housing payments and discretionary council tax discounts, Payment dates for private and housing association tenants, Sending evidence for housing benefit or council tax reduction, Your housing benefit or council tax reduction notification explained, Ealing Council Benefits and financial support information RSS feed, Council calls on Chancellor to act now to keep financial support in place for families, Changes to council services over Christmas/New Year period, Bright future ahead for youth services in Southall - and a boost to local housing, Read about what we are doing to fight inequality. Southall Black Sisters provides information, advice, advocacy, practical help, counselling and support to women and children experiencing domestic and other forms of gender-related violence. Check if you are eligible for payments from the Social Fund (, You can find details of furniture projects in your area by checking out Furniture Re-Use Network(. Disability cost of living payment - A lump sum payment of 150 was paid directly to those who qualified in September 2022.. Benefits and help with bills - Check what support you are entitled to depending on your personal circumstances. However when making a new claim for Housing Benefit, you will need to show that you are receiving a Child Tax Credit award covering any additional children. if you find work). Council tenants should firstly contact their housing office. This is called Preserved Right to Buy. You can only get it if you are entitled to Housing Benefit or the Housing Costs element of Universal Credit. There are lots of ways to contact us. Open: Monday to Friday, 9am-5pm. At this point you may also apply to join the councils waiting list for housing. However, for Ealing residents they are for clients with debt problems only. There is usually more demand for a hostel place than space available. W13 9AA, Email: reception@vickers-solicitors.co.uk, Appointments: Monday to Friday 9:30am to 5:30pm, 23 Hanbury Road, SESSION 2001/2002 THIRD REPORT. Mind MapYoung Peoples peer education project raising awareness and understanding of mental health issues and wellbeing. They are separate payments made at the councils discretion in cases where it considers that extra help with housing costs is needed. It is important you contact us to talk about your options Call your local housing hub on 020 8825 5387 to find out about: Help from our Financial Inclusion Advisors to claim for benefits. The Department of Work and Pensions (DWP) has an A Z of benefits and entitlements that provides details on most benefits. No one has an automatic right to payment.. You are considered to be in priority need if: The council should investigate why you became homeless. The government plans to lift the eviction ban from 31st May 2021. If you dont agree with the landlords description of the condition of your property, you should look over your tenancy agreement and check that: there is a clause that allows your landlord to keep your damage deposit; and. Saturday, 9am to 12:30pm. If your council rejects your claim or you disagree about the amount, you should write to the Housing Benefit Office within one month of the date of receiving your decision letter. Boston Road, If you are in receipt of Universal Credit, help with our rent is covered through this. This is a mandatory entitlement to provide funds for adaptations to enable people with disabilities to live independently in their own homes, regardless of tenure. What are my rights? Even if you do not have the Preserved Right to Buy, you may be eligible for the Right to Acquire. These are, If you are in temporary accommodation provided by the Council and there is a problem, use the usual contact number, If you are at threatened with homelessness but do not have an existing homelessness application, you need to use a new number. Learning sessions for families, IT, ESOL and free weekend study support for children. Housing Benefit. Telephone Advice: Monday to Friday 10 to 4pm, Tags: Free Advice, Local, NW10, Punjabi, SQM, Urdu, Rear of 108 High Road, Civil Legal Advice (CLA) You should contact your local council directly if you are unsure if you meet the eligibility criteria for their discretionary fund or if you are unsure about how to make a claim. You should try and give the Benefit Office any information it requests. the items that your landlord is keeping the deposit for are specifically mentioned. There is usually a long queue and they do not always see everybody. You can also find out how your benefits would be affected by a change in circumstances (e.g. Online form: Make acomplaint, Caretaking services If you are a tenant and have questions about yourtenancy, such as wanting to move home, ending your tenancy, struggling with paying their rent etc, you can contact your local housing hub for help. If your council rejects your claim or you disagree about the amount, you should write to the Housing Benefit Office within one month of the date of receiving your decision letter. The council must tell you their decision in writing. Your National Insurance Number or Housing Benefit claim number; . Sign in to My Account My Account gives you access to a range of council services making it easier to pay, report, request, apply and book council services online. It is available to people in Brent experiencing common mental health difficulties. Email: homeownership@ealing.gov.uk, Rent payments If you think that the council have got it wrong you have the right to ask for this decision to be reviewed. 0345 302 2312. Discretionary Assistance Fund (DAF) In this guide Summary Eligibility Apply What happens next Track your application Contact us 5. Sheltered housing can be bought or rented. If any applications have been falsified, or if the card is used for inappropriate purchases, then the person will be denied further aid and will also need to return the money to the council. Do not delay submitting your claim form if you do not have all the evidence to hand because you may lose benefit. Contact. We provide advice and assistance in legal matters. You will need to fill in a homelessness application form, and may be interviewed at the councils offices. Telephone Advice: Monday to Friday 9:00am to 4:00pm, Appointments: (Preferred) Monday to Thursday 9:00am to 12:00pm, Drop in: Monday to Thursday 9:00am to 12:00pm, Home Visits: Available to registered families, Tags: Arabic, Free Advice, Local, Polish, Punjabi, W3, 158 -160 The Broadway, Eligibility You can apply for a DHP if you currently get either: Housing Benefit the. It is best to try to avoid neighbour disputes by:-. Follow us. In the case of the bedroom tax you may be trying to tackle the problem by looking for a move or take on a lodger. A personalised brokerage service to drive forward recovery and self management by providing frameworks for making informed choices and enabling more involvement in promoting a mainstream approach to well being. Contact A Family Ealing and Southall will support parents who have children with any disability or special need living in the London Borough of Ealing. Website: www.independentage.org/advice.aspx. Discretionary housing payments, Ukrainian payment applications and My Account council tax and benefits will not be available from 5pm on Friday to 9am on Monday due to system maintenance. HA6 3AE, Open Monday to Thursday 9:00am to 5:30pm Friday 9:00am to 5:00pm, Telephone Advice: Monday to Thursday 9:00am to 5:30pm Friday 9:00am to 5:00pm, Appointments: Monday to Thursday 9:00am to 5:30pm Friday 9:00am to 5:00pm, 1A Harrow Road, Open Monday to Friday 9:00am to 6:00pm and Saturday 9:00am to 1:00pm, Telephone Advice: Monday to Friday 10:00am to 12:00pm and 2:00pm to 4:00pm, Drop in: Monday to Friday 5:00pm and Saturday 11:30am, Tags: Free Advice, Local, Punjabi, Somali, SQM, UB1, Urdu, 14 16 Uxbridge Road, This. In such cases landlord's can apply for accelerated possession proceedings. Create New Submission: You don't have the appropriate permissions. They may do this straight away, or ask you to return to their office at a later date. Southall, Middlesex Applies to: England, Wales and Scotland. For out-of-hours contact, please call on 0208 583 . This factsheet is for councils to give to claimants. If you are still unable to pay your rent arrears and think you will be evicted, you have the right to make a homeless application to your local council. People who already have a homelessness application should email or call their case officer on their normal number, for queries about their application. DHPsare separate payments made at the council's discretion in cases where it considers that extra help with housing costs are needed. Discretionary housing payments, Ukrainian payment applications and My Account council tax and benefits will not be available from 5pm on Friday to 9am on Monday due to system maintenance, . St Mungos Ealing Street Outreach Team help to move rough sleepers off of the street by providing support and advice on a range of services including healthcare, drug and alcohol treatment, reconnection, community support and housing. Drop in: Monday to Friday 9:00am to 5:00pm, Station Road, Housing benefits emails: You will receive emails about your housing benefit account from no-replyHSGBEN@necsws.com. To qualify for the basic handy person grant the applicant must be: aged 60 or over (and not in paid employment) or, a single parent in receipt of an income-related benefit(*) living with child(ren) under 16, Essential works to enable vulnerable people to remain in their own homes, The team is based at the Ealing Town Hall. Contact us General enquiries For general enquiries you can contact us by: Email: information@nihe.gov.uk Phone: 03448 920 900. Benefits. Navigate to the service you want from. 210 Northfields Ave, , Ealing W13 9SJ 020 8579 4598 020 8579 4598 Email: info@ealinglaw.org.uk Website: www. If your rent arrears are caused by a difference between your housing benefit and the amount of rent you have to pay, you should apply to your Housing Benefit Office for a discretionary hardship payment. Open: Monday to Friday, 9am-5pm The . The Centre also organises a range of health, social and welfare activities particularly aimed at combating social exclusion and isolation amongst older people, people with disabilities, women, the unemployed or people on low incomes. They must look into your claim of homelessness and provide help if they think you are eligible. The Brent Resident Support Fund (RSF) is a discretionary support fund available to Brent residents who are in financial difficulties, for example struggling with food, utility bills and other. Unless the agreement includes one or other of these your landlord does not have the right to keep your deposit. It is important to tell the council the truth in your application otherwise you may be committing a criminal offence. Find a career with meaning today! Online enquiry form Im being evicted because of my rent arrears. Kilburn, London Opening hours: Monday to Friday, 9am-5pm. London Rent Assessment Panel, Residential Property Tribunal Service, Whittington House, 10 Alfred Place, LondonWC1E 7LR Essential maintenance - 3-6 March. The government plans to lift the eviction ban from 31st May 2021. Planning permission is always needed for: Always check with the Local Authority before starting any works as failure to get the required permission will prove expensive. Please visit the Directgov page detailed below to learn about these benefits first. Telephone: 0208825 7515 Readinformation about the council's policy on collecting data for online forms. If you need support with this, contact our housing team who can help or contact your local council who can explain the situation. There are also two generic numbers if case officers are already dealing with a call. We aim to promote the well-being of the Iraqi community, encourage mutual understanding and work to bridge the gap between British and Iraqi cultures and to ease the integration process. Emmaus House Open Monday to Friday 11:45am to 1:50pm, Drop in: Emmaus House Monday to Friday 11:45am to 1:50pm, Tags: HA1, HA4, HA6, Lexcel, NW10, Paid Advice, UB1, UB3, UB8, W13, W5, W6. Note that you will never receive more Housing Benefit than the amount of rent you owe, and the amount will then be reduced if you have more income or savings than are permitted. The scheme applies to properties transferred from local authorities to registered social landlords after 1 April 1997, with certain exceptions such as homes in small rural settlements. Where possible people should not be moving unless it is unavoidable or necessary. Minicom: 0845 609 6677 Claim Universal Creditnow unlessyoufall into one of the exceptions below. If you have nowhere to live, then you are homeless and you have the legal right to seek help from your local council. This number is available seven days a week from 5pm to 1am, but remember, call 999 in an emergency. If you need help paying your rent, most people (other than pensioners and a few exempt groups) must apply for Universal Credit from the Department for Work and Pensions. Southall, Middlesex Free legal advice and representation for residents of West London.